Unwrap the magic of Christmas at the Tropical Butterfly House Wildlife Conservation Park

Warmest wishes come to life with appearances from our special Meet and Greet Christmas Characters. Santa himself will be joining a whole host of much-loved and familiar faces, stopping by to make your festive family day out merry and bright.

From ice queens and grumps to furry favourites and frosty friends - can you help these mascots and mischief-makers make it onto Santa's naughty or nice list?

Saturday 5 December - Elfy Shelfy

Sunday 6 December - Ice Queen & Jolly Snowman

Saturday 12 December - Blue Alien Buddy

Sunday 13 December - Green Grump

Saturday 19 December - Space Ranger & Cowgirl

Sunday 20 December - Festive Pup Fun

Monday 21 December - Gruff

Tuesday 22 December - Dazzling Ducks

Wednesday 23 December - Green Grump

Thursday 24 December - Meet our Merry Mice

We’ve got the magic of Christmas all wrapped up in your normal park admission!

‘Tis the season to be jolly - for magical memories you won’t forget, come back time and time again during the festivities and beyond with your Annual Membership or Visit & Save Card return visit offer.*

Here’s a peek at the fa-la-la festive fun waiting for you:

Santa's Woodland Grotto**

Capture a moment of wild winter wonder as you wander along the woodland walk to meet Santa and his helper in his enchanting Woodland Grotto. You can visit Santa at any time during Grotto opening hours.

Purchase a Santa gift and your child will receive a magic snowflake token from Santa to exchange for a gift of their choice at Santa's Toy Shop.

Meet & Greet Christmas Characters***

Our colourful collective of festive favourites are guaranteed to make dreams come true. Believers of all ages - share your smiles and selfies with us at #tropicalbutterflyhouse #christmasmagicmakers

Christmas Characters appearances will take place between 11am - 3pm, please feel free to take your own photos! (see signage for details).

NEW! Elf Workshop****

More magic awaits .. our Christmas elves will be at hand to help you decorate a gingerbread cookie, gather some scrumptious reindeer food to take home ready for Christmas Eve and most importantly, write and post a letter in Santa's singing post box!

Everyone is welcome for selfies, songs and games during our Christmas character appearances. Get all wrapped up in Christmas crafts and enter our festive colouring competition.

Elf Explorer Trail - Complete fun challenges and collect stamps in your stamper book to unlock a sweet treat reward!

Don't miss these Christmas crackers around the park - join in a carol with the singing reindeer or take a selfie in a flurry of snow at the giant Polar Bear - don’t forget to wear your Christmas jumpers to make spirits bright!

Jingle all the way on board the festive tractor-trailer ride, enjoy animal encounters and keeper talks and chuckle at the elf-tastic fun and frolics, tinsel and tails.

Find one of many hidden ‘Christmas Puddings’ to win a merry prize and seek out the cheeky crackers to see which tells the funniest joke!

Warm up at Lottie’s Coffee Lounge - Festive favourites are on the menu, from glorious Gingerbread Lattes to luxurious Irish Cream Hot Chocolates! Fun themed children’s picnic boxes are available to add on to your online booking (pre-booking essential).

Admission - Park opening times: 10am – 4pm. We recommend booking online in advance to avoid disappointment. Normal park admission prices apply.

Book your Magical Christmas tickets here 

*Relive the magic this winter! Magical Christmas Experience event days are included in Annual Membership and Visit and Save card advance bookings made online (subject to availability).

PLEASE NOTE: To book Visit & Save tickets for our Magical Christmas Experience, you must hold a valid Visit and Save Card that is active both at the time of booking and on the date of your visit. Please ensure you only book for the number of people stated on your card (or fewer). We are unable to accept bookings exceeding your Visit & Save card's visitor limit or expiry date.

Additional items such as Santa gifts, picnic boxes and animal feed bundles can be purcahsed by adding to your online booking.

Don't miss our Visit and Save Card return visit offer - enjoy magical moments today and then save on your return visits for up to a year!* Terms apply, see https://www.butterflyhouse.co.uk/whats-on/news/2025/07/17/visit-and-save-offer/ for full details.

** Woodland Grotto Open Times: 5-6 December, 12 – 13 December, 19 – 24 December | 10am - 3pm (see signage for breaktimes).

Every child can see Santa as part of their admission to the park. You may visit the grotto at any time during grotto advertised opening hours. Age-related gifts can also be purchased in advance online with your admission tickets or on the day for just £8.50. When purchasing a gift, your child will receive a magic snowflake token from Santa to then exchange for a gift of their choice in Santa’s Toy Shop.

***Meet & Greet Christmas Characters: The advertised Meet and Greet character(s) will make appearances at set times between 11am - 3pm. See signage on the day for full timings and locations.

****Elf’s Workshop: Open 11am – 3pm. Some activities in this area may be charged for. Activities in the Elf workshop are recommended for children aged 3 years and over due to small parts being choking hazards. Adult supervision is required at all times. Accompanied children aged under 3 years may play at parent / guardian discretion.