East Midlands Designer Outlet Christmas Grotto Experience!

Storytime with Santa or Reindeer food making with Mrs Claus

This year, families can choose between two new enchanting experiences:

Running daily from 10am – 7pm, each session invites families into our enchanting grotto, where magic comes to life.

Join us for Storytime with Santa, a 15-minute immersive experience filled with joy, wonder, and holiday cheer.

What’s Included:

  Gather ‘round for Storytime as Santa shares a magical Christmas tale that will warm every heart.

• Meet & Greet Santa – Smile big and snap a festive photo to treasure forever.
• Every child receives a sweet treat and a personal letter from Santa – delivered with North Pole charm!
• Soak up the holiday spirit in our beautifully immersive grotto experience – twinkling lights, festive sounds, and pure Christmas magic.

Our second enchanting experience is making reindeer food with Mrs Claus, a 15-minute immersive experience filled with joy, wonder, and holiday cheer.

What’s Included:

• Step into the sparkle of the season and join Mrs. Claus to create your very own magical reindeer food, sprinkled with Christmas cheer and ready to guide Santa’s sleigh to your home!
• Meet & Greet Mrs Claus– Smile big and snap a festive photo to treasure forever.
• Every child receives a sweet treat and a personal letter from Santa – delivered with North Pole charm!
• Soak up the holiday spirit in our beautifully immersive grotto experience – twinkling lights, festive sounds, and pure Christmas magic.

SEND-friendly sessions available – ensuring every child can enjoy the magic in a calm, comfortable setting. (See website for more info.)

Spaces are limited – don’t miss your chance to make this Christmas truly unforgettable! The event is by pre-advanced booking only. 

A proportion of all grotto proceeds will be donated to our Charity Partner of the Year – Kids Village: the UK’s first respite holiday village for children with critical illnesses.

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